Our Story
Built by Merchants. Run for Merchants.
We started Pinnacle because we were tired of watching good businesses get stuck with bad payment systems and worse support.
Since 2010
We've Been in the Trenches With You
Pinnacle Payment Solutions was founded in 2010 by a team that had spent years working directly with restaurants, bars, and retail merchants — watching them overpay on rates, fight with clunky hardware, and wait on hold for support that never came.
We built Pinnacle to be the opposite of that. No call centers. No runaround. Just a local team that shows up, sets up your system, and stays available when something goes wrong — because something always does.
Over the past 15 years we've helped hundreds of merchants cut their processing costs, upgrade their hardware, and finally get a payment system that works as hard as they do.
What We Stand For
The Principles Behind Every Setup
Transparency First
No hidden fees, no surprise markups. You see exactly what you're paying and why — before you sign anything.
Real Local Support
When you call, a real person answers. When you need someone on-site, we show up. That's not a promise — it's how we've operated since day one.
Industry-Specific Setup
We don't hand you a box and walk away. Every system is configured for your specific business type, floor plan, and workflow.
Long-Term Partnership
We're not here for the sale. We're here for the long haul — updating your system as your business grows and your needs change.
Ready to Work With a Team That Actually Shows Up?
Email us and let's talk about your business — no scripts, no pressure.
info@pinnaclepaysolutions.io